{"id":363,"date":"2020-11-25T16:01:36","date_gmt":"2020-11-25T08:01:36","guid":{"rendered":"https:\/\/centrec.com.my\/support\/?page_id=363"},"modified":"2020-11-25T16:29:25","modified_gmt":"2020-11-25T08:29:25","slug":"submit-a-ticket","status":"publish","type":"page","link":"https:\/\/centrec.com.my\/support\/submit-a-ticket\/","title":{"rendered":"Submit a Ticket"},"content":{"rendered":"\n<div class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-default-gap has-vertical-unset\" id=\"wp-block-themeisle-blocks-advanced-columns-9e74333b\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div class=\"wp-block-themeisle-blocks-advanced-column\" id=\"wp-block-themeisle-blocks-advanced-column-2f3d5e2d\"><div class=\"wordpress-helpdesk\"><div class=\"wordpress-helpdesk-row\"><div class=\"wordpress-helpdesk-col-sm-12\"><form action=\"\/support\/wp-json\/wp\/v2\/pages\/363\" enctype=\"multipart\/form-data\" class=\"wordpress-helpdesk-form wordpress-helpdesk-Simple\" method=\"post\"><input class=\"form-control\" name=\"helpdesk_form\" type=\"hidden\" value=\"Simple\"><div class=\"form-group\"><label for=\"helpdesk_username\">Your Name  *<\/label><input class=\"form-control\" type=\"text\" required name=\"helpdesk_username\" pattern=\"[a-zA-Z0-9 \\u00C0-\\u00ff]+\" value=\"\" size=\"40\" \/><\/div><div class=\"form-group\"><label for=\"helpdesk_email\">Your Email  *<\/label><input class=\"form-control\" required type=\"email\" name=\"helpdesk_email\" value=\"\" size=\"40\" \/><\/div><div class=\"form-group\"><label for=\"helpdesk_subject\">Subject *<\/label><input class=\"form-control wordpress-helpdesk-faq-searchterm \" required type=\"text\" name=\"helpdesk_subject\" value=\"\" \/><div class=\"wordpress-helpdesk-faq-live-search-results\" style=\"display: none;\"><\/div><\/div><div class=\"form-group\"><label for=\"helpdesk_system\">Department  *<\/label><select name=\"helpdesk_system\" required class=\"form-control\"><option value=\"\">Select a Department<\/option><option value=\"72\">Billing Support<\/option><option value=\"74\">Customer Care &amp; Others<\/option><option value=\"96\">Marketing Support<\/option><option value=\"75\">Technical Support<\/option><\/select><\/div><div class=\"form-group\"><label for=\"helpdesk_type\">Type  *<\/label><select name=\"helpdesk_type\" required class=\"form-control\"><option value=\"\">Select a type<\/option><option value=\"88\">Amendments<\/option><option value=\"89\">Details Update<\/option><option value=\"91\">Invoice<\/option><option value=\"92\">Marketing - Facebook<\/option><option value=\"94\">Marketing - Marketplace<\/option><option value=\"95\">Marketing - Newsletter Service<\/option><option value=\"93\">Marketing - Website Marketing<\/option><option value=\"87\">New Features<\/option><option value=\"90\">System Credentials<\/option><option value=\"43\">Technical Issue<\/option><\/select><\/div><div class=\"form-group\"><label for=\"helpdesk_website_url\">Attach Files<\/label><input name=\"helpdesk-attachments[]\" type=\"file\" multiple><\/div><div class=\"form-group\" style=\"padding-top: 30px;\"><label for=\"helpdesk_message\">Your Message * <\/label><div id=\"wp-helpdesk_message-wrap\" class=\"wp-core-ui wp-editor-wrap tmce-active\"><link rel='stylesheet' id='dashicons-css'  href='https:\/\/centrec.com.my\/support\/wp-includes\/css\/dashicons.min.css?ver=5.7.15' type='text\/css' media='all' \/>\n<link rel='stylesheet' id='editor-buttons-css'  href='https:\/\/centrec.com.my\/support\/wp-includes\/css\/editor.min.css?ver=5.7.15' type='text\/css' media='all' \/>\n<div id=\"wp-helpdesk_message-editor-tools\" class=\"wp-editor-tools hide-if-no-js\"><div class=\"wp-editor-tabs\"><button type=\"button\" id=\"helpdesk_message-tmce\" class=\"wp-switch-editor switch-tmce\" data-wp-editor-id=\"helpdesk_message\">Visual<\/button>\n<button type=\"button\" id=\"helpdesk_message-html\" class=\"wp-switch-editor switch-html\" data-wp-editor-id=\"helpdesk_message\">Text<\/button>\n<\/div>\n<\/div>\n<div id=\"wp-helpdesk_message-editor-container\" class=\"wp-editor-container\"><div id=\"qt_helpdesk_message_toolbar\" class=\"quicktags-toolbar\"><\/div><textarea class=\"wp-editor-area\" rows=\"15\" autocomplete=\"off\" cols=\"40\" name=\"helpdesk_message\" id=\"helpdesk_message\"><\/textarea><\/div>\n<\/div>\n\n<\/div><p><i>*Please be mindful that the selected department operates <strong>Mondays Through Fridays 9:00AM - 5:00PM MYT<\/strong><\/i><\/p><div class=\"form-group\"><input type=\"submit\" name=\"helpdesk_submitted\" value=\"Submit\"\/><\/div><\/form><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"full-width","neve_meta_container":"","neve_meta_enable_content_width":"on","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":""},"_links":{"self":[{"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/pages\/363"}],"collection":[{"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/comments?post=363"}],"version-history":[{"count":2,"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/pages\/363\/revisions"}],"predecessor-version":[{"id":377,"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/pages\/363\/revisions\/377"}],"wp:attachment":[{"href":"https:\/\/centrec.com.my\/support\/wp-json\/wp\/v2\/media?parent=363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}